SHIPPING POLICY Effective date: October 21, 2026 Contact: tuning@ryansviews.com 1. Product availability Products may be in stock, available for preorder, made to an agreed specification or supplied as digital services. The purchase information will identify the applicable category. An in-stock item is available for ordinary preparation and dispatch. A preorder is not ready for ordinary dispatch when purchased. The approximately seven-month development process for a new modification is distinct from an individual order’s dispatch estimate. The Refund, Preorder and Cancellation Policy explains development stages, batch allocation and cancellations. 2. Dispatch estimates and preparation Before payment, we will provide the applicable dispatch estimate or calendar window and disclose any separate preparation period. Inspection, packing and preparation occur before carrier transit begins. A statement about transit time does not include months of development or production unless this is expressly and clearly disclosed. We will not rely on an unspecified future batch completion date as a substitute for the shipping information required for the transaction. If the commitment changes, the delay-notice and cancellation provisions apply. 3. Arrival notices and pending cancellations Physical receipt of an allocated preorder item triggers the arrival provisions of the Refund, Preorder and Cancellation Policy. An item with a pending eligible cancellation will be held from dispatch. Orders will not be released merely because a label has been created or inventory has been updated. Customers without pending requests will receive the applicable arrival notice and cancellation opportunity before dispatch. 4. Carrier service and tracking Available carrier services, delivery options and shipping charges will be disclosed before purchase. Estimated carrier transit times depend on the service and destination. We do not promise a particular delivery date unless an express delivery commitment is part of the order. Shipment occurs when the carrier takes physical possession. A tracking number or label notification alone does not confirm handoff. Tracking may take time to update after acceptance. 5. Mixed orders and partial shipments If an order combines products with different availability, we will disclose whether they are expected to ship together or separately. A split shipment may have separate tracking. Additional shipping charges require disclosure and agreement before they are imposed. We will not delay an allocated item’s cancellation eligibility solely because another product, batch or parcel is outstanding. 6. Delivery details and requested changes Provide accurate delivery and contact information. Request corrections promptly. We will confirm whether a change can be made. A request does not establish that a parcel already with a carrier can be redirected. Reasonable, disclosed costs caused by a customer-requested change or avoidable failed delivery may apply where lawful. This does not excuse an error made by RVE. 7. Loss, damage, shortages and disputed delivery Contact us promptly if a parcel appears lost, arrives damaged, contains the wrong item or is missing components. We will investigate using the order, packing and carrier records. A carrier’s delivered scan is relevant evidence but does not automatically resolve every dispute. We will provide the remedy required by the contract and law. A legally required replacement or refund will not be postponed solely while we await payment from a carrier or insurer. Retain packaging and photographs where reasonably possible. A short reporting target does not automatically extinguish rights for concealed damage or another protected claim. Optional shipping protection does not remove rights that apply without it. 8. Refused, unclaimed or returned shipments Refusing delivery or failing to collect a parcel does not necessarily communicate a valid cancellation. Contact us directly about the intended resolution. We will assess redelivery, cancellation, return costs and any refund according to the circumstances, agreed terms and applicable law. We will not automatically retain the entire purchase price as a penalty. 9. International orders Available destinations and products may be restricted by transport, import, product-safety or other legal requirements. Charges collected by RVE will be disclosed before payment. Any import taxes, duties or brokerage payable separately will be disclosed as required. We do not falsely undervalue goods or declare commercial purchases as gifts. Customers must provide information needed for lawful delivery. RVE remains responsible for its own seller, exporter or other applicable obligations. Mandatory local delivery and consumer-remedy rights take priority over inconsistent wording in this policy. 10. Digital delivery and contact Tuning files and digital services do not include physical devices, accessories or shipping unless the purchased description expressly includes them. For shipping assistance, contact tuning@ryansviews.com with the order number and available tracking details.