Terms & Conditions
Effective date: October 21, 2026 Business: Ryan’sViews LLC, also referred to as Ryan’sViews or RVE Contact: tuning@ryansviews.com
1. Agreement and incorporated policies
These Terms govern purchases and services offered by RVE. Review them together with the applicable product or service description, Refund, Preorder and Cancellation Policy, Shipping Policy and any product-specific warranty or service agreement presented before purchase.
The Privacy Policy explains information practices. Acceptance of purchase terms is not blanket consent to optional marketing or tracking.
Mandatory law takes priority. A lawful, expressly agreed order-specific provision controls over a general provision addressing the same subject. A later website update does not silently rewrite an earlier purchase.
2. Eligibility and order information
You must have legal capacity to enter the transaction and authority to use the selected payment method.
Provide accurate contact, payment, vehicle and configuration information. If acting for another person or business, you must have authority to do so.
We may reasonably verify an order where payment authorization or material order information is uncertain. A declined or canceled transaction will be handled through the applicable payment and refund process.
3. Product descriptions and included items
The purchase description identifies the supplied product or service, compatible application and included components.
Required supporting parts, reused OEM components, optional accessories, installation, tuning, devices, unlocks, licenses and any core or exchange requirement must be identified where relevant. A photograph showing additional equipment does not automatically include that equipment.
Descriptions such as direct fit or bolt on must be understood with the disclosed application and conditions. They do not excuse an inaccurate description or material omission by RVE.
4. Prices, payments and order changes
The currency, total agreed price, charges collected by RVE and amount due will be shown before payment. Additional products, services or later charges require agreement.
We may investigate a genuine pricing, inventory or payment error. We will explain a material error and seek an appropriate correction or cancellation rather than charging an undisclosed difference.
Requested changes to an order may affect scope, compatibility, price or timing. We will explain material effects before accepting the change. An allocation change cannot be used to defeat an existing cancellation right.
5. Preorders, returns and refunds
The Refund, Preorder and Cancellation Policy controls these subjects, subject to mandatory law and any lawful express promise applicable to the purchase.
For voluntary preorder cancellations, eligibility applies before production and resumes upon arrival of the allocated item. The detailed definitions, pending-request procedure, predispatch cancellation opportunity and legal exceptions are stated in that policy.
A purchase acknowledgment confirms agreement to the disclosed terms. It does not prove delivery, waive a defect claim or authorize indefinite delay.
6. Fitment, installation and vehicle condition
Customers must accurately identify the relevant vehicle, model year, engine, transmission, controller and modifications affecting compatibility.
Follow product-specific instructions and use competent installation assistance. Inspect the supplied item before irreversible modification. Stop and contact us if it materially differs from the agreed application or appears unsafe.
A vehicle may require maintenance, supporting components or diagnostic work before increased load or a calibration change is appropriate. We remain responsible for our own descriptions, confirmed compatibility statements and service errors.
7. Performance representations and development changes
Power, torque, response, temperature, durability and competition results depend on the vehicle, component combination, fuel, calibration, condition, environment and measurement method.
A development target or estimate is not a guaranteed outcome unless an express guarantee is part of the purchase. Published test results apply to their stated conditions.
We will not use this provision to disregard an express promise or make misleading claims. Material changes to an ordered product require the notice, agreement or remedy applicable to that transaction.
8. Lawful use and safety
Vehicle modifications may affect emissions compliance, noise, road use, inspection eligibility, insurance and third-party warranty coverage.
Competition or off-road labeling does not itself authorize a prohibited product, sale, installation or calibration. RVE will not rely on a customer checkbox to transfer away legal obligations that apply to us.
Follow documented operating limits and maintenance requirements. Stop operation if a potentially serious fault, leak, interference, overheating condition, fuel-pressure problem or other unsafe condition is identified. Do not continue unsafe operation merely to obtain more data.
These responsibilities do not excuse a defective product, negligent service or inaccurate instruction.
9. Hardware warranties and claims
Any express warranty offered is the warranty disclosed with that purchase. This policy does not invent a universal warranty duration or remove applicable statutory or implied rights.
A claim may require reasonable information identifying the product, issue, installation and operating circumstances. Any proposed diagnostic charge must be disclosed before authorization and cannot be imposed contrary to a mandatory remedy.
Ordinary wear, misuse, incorrect installation, incompatible modifications or operation beyond documented limits may affect coverage when causally relevant and lawfully excluded. An unrelated modification or independent installer does not automatically invalidate every claim.
Available remedies and recoverable costs depend on the warranty and law. This provision does not require acceptance of repeated unsuccessful repairs when another remedy is legally available.
A new revision does not automatically establish a defect or entitlement to a free upgrade. An express upgrade promise, required corrective action or recall remedy remains enforceable.
10. Tuning and digital-service scope
The purchased package or written agreement identifies the supported vehicle and controller, deliverables, included revisions, support scope and any stated service period.
ECU tuning, TCU tuning, diagnostics, flashing equipment, software licenses, unlocks, bench work, recovery, dyno time and installation are separate unless expressly included.
Provide accurate hardware, fuel, software, previous-calibration, fault and maintenance information. Disclose configuration changes before using a calibration with a different setup.
Remote review does not replace a physical inspection or establish that every vehicle system is healthy. We may pause work for missing information, an unresolved fault or an unsafe or unlawful request, and will explain the available next steps.
11. Flashing, logging and revisions
Use only files assigned or confirmed for the intended vehicle, controller, software, hardware and fuel. Follow device and service instructions, including appropriate power support and communication requirements.
If a flash fails, stop and preserve the error information. Seek support before additional recovery attempts. Responsibility for recovery costs depends on the cause, purchased scope and applicable law.
Perform testing only where lawful and safe. Stop for misfire, overheating, fuel-pressure loss, abnormal combustion indications, leaks or another serious fault.
Included revisions follow the purchased scope. A different vehicle, controller, fuel or major hardware configuration may require a revised scope and price. Additional charges require agreement. Correcting an RVE error is not automatically a paid configuration change.
Any service expiry, inactivity or reactivation condition must be disclosed before purchase and applied lawfully.
12. Service cancellation and digital rights
Service cancellations are assessed under the Refund, Preorder and Cancellation Policy and the actual work supplied.
Where law requires an express request to start services during a cancellation period, we will obtain it separately. Any proportionate charge or loss of a withdrawal right depends on satisfying the applicable legal conditions.
Where early digital supply requires separate consent and acknowledgment, we will obtain and confirm them. A general terms checkbox does not replace those choices.
A disclosed ordinary change-of-mind restriction does not remove rights concerning non-delivery, faulty services, misdescribed content or another legally protected failure.
13. Intellectual property and customer material
RVE retains its rights in original branding, designs, photographs, written materials and calibration content, subject to third-party rights and applicable law.
Unless otherwise agreed, calibration files are licensed for the identified vehicle and controller. Unauthorized resale or redistribution is prohibited, subject to rights that the law protects.
Customers must have authority to provide submitted files, images and logs. Submission authorizes use reasonably necessary to perform the requested service and maintain related records. It does not automatically authorize public marketing use.
Nothing here prohibits honest reviews, lawful independent repair, protected research, fair use or other nonwaivable rights.
14. Accounts, support and disputes
Protect account credentials and report suspected unauthorized use. Security restrictions do not extinguish outstanding fulfillment, refund or warranty obligations.
Use the designated tuning channel for calibration files and service history. Ordinary order, billing and warranty assistance does not require purchasing a new tune or paid ticket.
We encourage direct resolution of disputes without requiring a customer to surrender a legal remedy or miss a bank, regulator or court deadline. We will not impose an automatic chargeback penalty or make unauthorized replacement charges.
15. External events and responsibility
Events outside reasonable control may affect performance. We will communicate material impacts and take reasonable steps to limit them.
Such events do not create an unlimited extension or excuse mandatory cancellation, refund, safety or other legal obligations.
RVE is not responsible for losses to the extent caused by unrelated vehicle failures, inaccurate customer information or misuse not attributable to RVE.
To the extent lawfully permitted, we exclude indirect or consequential losses such as lost business profits or missed competition opportunities. This exclusion does not apply where prohibited, unconscionable or inconsistent with a mandatory remedy.
Nothing excludes liability for fraud, willful misconduct, gross negligence, personal injury or death where liability cannot be excluded, or another non-excludable product, service, warranty or consumer obligation. There is no blanket waiver of responsibility for every form of vehicle damage.
16. Applicable law, changes and contact
To the extent permitted by law, Illinois law governs these Terms, excluding conflict-of-law rules. Mandatory protections of a customer’s jurisdiction remain available where applicable.
Disputes may be brought before a court or other forum having lawful jurisdiction. These Terms do not impose mandatory arbitration or remove access to a legally available consumer forum.
Updates apply prospectively unless a lawful change to an existing agreement is separately made. If a provision is unenforceable, the remainder applies only to the extent permitted by law.
Questions: tuning@ryansviews.com.